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1. 北京邮电大学软件学院,北京,100876
2. 新华社通信技术局,北京,100803
3. 北京邮电大学经济管理学院,北京,100876
4. 北京邮电大学软件学院,北京,100876
5. 新华社通信技术局,北京,100803
6. 北京邮电大学经济管理学院,北京,100876
网络出版:2016-12-25,
纸质出版:2016
移动端阅览
李晶, 吴国仕, 谢菲, 等. 生活消费平台虚假评论识别模型的研究[J]. 电子学报, 2016,44(12):2855-2860.
LI Jing, WU Guo-shi, XIE Fei, et al. Research of Fraud Review Detection Model on O2O Platform[J]. Acta Electronica Sinica, 2016, 44(12): 2855-2860.
李晶, 吴国仕, 谢菲, 等. 生活消费平台虚假评论识别模型的研究[J]. 电子学报, 2016,44(12):2855-2860. DOI: 10.3969/j.issn.0372-2112.2016.12.07.
LI Jing, WU Guo-shi, XIE Fei, et al. Research of Fraud Review Detection Model on O2O Platform[J]. Acta Electronica Sinica, 2016, 44(12): 2855-2860. DOI: 10.3969/j.issn.0372-2112.2016.12.07.
生活消费平台已成为人们获取商家信息、反馈服务或产品质量的重要平台.虚假评论作为一种夸大或诽谤目标商家口碑的商业行为在生活消费平台很普遍,具有很强的危害性.本文对某网站的真实评论展开虚假评论研究,深入分析研究虚假评论的特征,从可信度的角度出发,提出用户及商家可信度模型.利用评论人的行为特征、商家的特征和评论文本的特征构建了虚假评论识别模型,经测试该模型达到了一个良好的识别效果.
Living-consumption platform has become a very important platform for customers to extract information of businesses
and view or submit comments on the quality of services or products.It is common that fake reviews
as a commercial activity
are used to exaggerate or damage the reputation of a target business
which is extremely harmful.This paper chose an O2O (Online To Offline) platform
from which reviews are derived
to study fake reviews.With an in-depth study on features of fake reviews
it raised the user-credibility and shop-credibility evaluation model respectively from the credibility perspective.Based on features of reviewers
businesses
and review texts
it established a fake review identification model
and through testing this model showed excellent performance in identification.
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