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吕品, 钟珞, 唐琨皓
Customer Satisfaction Degree Evaluation of Online Product Review
LÜ Pin, ZHONG Luo, TANG Kun-hao
电子学报 . 2014, (4): 740 -746 .  DOI: 10.3969/j.issn.0372-2112.2014.04.019